Privacy policy

Privacy Policy

Last updated: September 9th, 2025

This Privacy Policy describes how Aberdeen West ("we," "our," or "us") collects, uses, and shares your personal information when you visit or make a purchase from www.aberdeenwest.com (the “Site”).

 

1. Information We Collect

We may collect the following types of personal information:

  • Personal Identifiers: Name, billing/shipping address, email, phone, account login.

  • Payment Information: Credit/debit card details or other payment info (processed securely by third-party payment providers).

  • Device & Usage Data: IP address, browser, cookies, shopping behavior, and analytics data.

  • Order History: Purchases, returns, and preferences.

2. How We Use Your Information

We use your information to:

  • Fulfill and manage orders, shipping, and payments.

  • Provide customer service and support.

  • Send updates, promotions, and marketing communications (with your consent where required).

  • Detect and prevent fraud or security issues.

  • Comply with legal obligations.

3. Legal Basis for Processing (GDPR)

If you are in the European Economic Area (EEA) or UK, we process your information under the following lawful bases:

  • Contract – to fulfill your orders.

  • Consent – for marketing or cookies.

  • Legal obligation – to comply with applicable laws.

  • Legitimate interest – to improve services, prevent fraud, and secure our Site.

4. Sharing Your Information

We share your information with trusted third parties only as necessary to operate our business:

  • Shopify (our e-commerce platform).

  • Payment processors and fraud-prevention providers.

  • Shipping and logistics partners.

  • Marketing and analytics services (e.g., Google Analytics, Meta Pixel).

We do not sell your personal information. Under CCPA/CPRA, "sharing" may include using cookies or tools for targeted advertising. You can opt out (see Your Rights).

5. Cookies & Tracking

We use cookies and similar technologies to:

  • Keep your cart active.

  • Understand how customers browse our Site.

  • Deliver relevant ads and promotions.
    You can manage cookie preferences through your browser 

6. Data Retention

We keep your personal data only as long as necessary for business, tax, or legal obligations.

7. Your Rights

Depending on where you live, you may have the right to:

  • Access the personal data we hold about you.

  • Correct inaccurate information.

  • Delete your personal data.

  • Restrict or object to processing.

  • Data portability – receive a copy of your data in machine-readable format.

  • Withdraw consent (for marketing/cookies).

  • Opt out of “sale” or “sharing” of personal information (for California residents).

To exercise your rights, email us at West@aberdeemwest.com.

If you are an EU/UK resident and believe we have not handled your data lawfully, you may lodge a complaint with your local data protection authority.

8. Security

We use appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet is 100% secure.

9. International Transfers

Your information may be transferred to servers outside your country (including the US). We rely on Shopify and our partners’ safeguards (such as Standard Contractual Clauses under GDPR) to protect your data.

10. Changes

We may update this Privacy Policy to reflect changes in our practices or for legal reasons.

11. Contact Us

If you have questions about this Privacy Policy, please contact us at:

📧 Email: West@aberdeenwest.com
📍 Address: 915 Wilshire Blvd., Ste. 1775 Los Angeles, California 90017